Privacy Policy

Our Commitment

At Aitechnic Technology Solutions IQlife™ , we put our top priority on protecting your personal information.

Fully acknowledging the fact that your personal information belongs to you, we do our best to securely store and carefully process the information you share with us.

We place our highest value on your trust. We hence collect a minimal amount of information only with your permission and use it solely for its intended purposes.


What personal data we collect and why we collect it described below

Aitechnic Technology Solutions IQlife™ App – Terms and Conditions

We respect your privacy. By submitting your contact details on IQlife App you confirm you have read and understood our privacy policy.

1. Aitechnic Technology Solutions IQlife™ App

1.1 Your use of the Aitechnic Technology Solutions IQlife™ App (the App) constitutes:

  1. acceptance of these terms and conditions of use (Terms) and our Privacy Policy (available here); and
  2. a binding agreement between you and Aitechnic Technology Solutions Australia  (ABN 39 846 875 963) of U 1/1 Amos Street, Westmead NSW, 2145 (Aitechnic Technology Solutions or We).

1.2  By downloading and using the App, you acknowledge and agree to be bound by these Terms, as revised by us from time to time in accordance with these Terms. If you do not agree with these Terms, you should uninstall the App immediately or stop using the App.

1.3 The App allows you to use your Device to remotely control the operation of selected Aitechnic Technology Solutions IQlife™ products (IQlife™ Products) that you have purchased and installed in accordance with the installation requirements provided with the IQlife™ Product.

1.4 We do not charge you for using the App however your network operator may charge you for the cost of data used while using the App.

2. User License

2.1Subject to these Terms, Aitechnic Technology Solutions grants you a personal, non‐exclusive, non‐transferable, limited and revocable license to use the App in accordance with these Terms for personal and non‐commercial use only on an Apple iPhone, iPad or Android phones or tablets (each a Device) owned or controlled by you as permitted by the Usage Rules contained in the Apple and Android Terms.

2.2Any use of the App in any other manner, including, without limitation, resale, transfer, modification or distribution of the App or any element of the App (Content) other than in accordance with these Terms, is prohibited.

2.3These Terms also govern any updates to, or supplements or replacements for, the App unless separate terms accompany such updates, supplements or replacements, in which case the separate terms will apply.

3. Collection of Data

3.1By using the App, you acknowledge and agree that Aitechnic Technology Solutions may collect and use information regarding your use of the App for commercial or non-commercial purposes, subject always to compliance with our Privacy Policy, the Privacy Act 1988 (Cth) and any other applicable laws. The types of data we may collect from you includes:

  1. your name, email address, and mobile phone number;
  2. your Device identification details;
  3. information regarding your use of the App and your IQlife™ Products; and
  4. location data sent by your Device

3.2You acknowledge and agree that the App uses a software platform licensed by Aitechnic Technology Solutions from Tuya Smart Inc. (Tuya) and that Tuya will also collect and use the Data as set out in paragraph 3.1 in accordance with its privacy statement (available here) as amended from time to time. Tuya is a global internet of things platform and the largest voice artificial intelligence interactive platform in the world. It enables smarter products for consumers, brands, manufacturers, and retailers. You can find out more about Tuya here.

4. App Availability

4.1To the extent permitted by law, Aitechnic Technology Solutions makes no warranties or guarantees about the availability, reliability, and accuracy of the App or the information provided through it.

4.2We will use commercially reasonable efforts to make the App available at all times however we will not be liable or responsible for any unavailability caused by circumstances beyond our reasonable control, including, without limitation, failures, downtime or delays caused by Tuya, an internet service provider, applications or software products provided by third parties that interoperate with the App, or denial of service attacks.

4.3You acknowledge and agree that the security mechanisms in the App have inherent limitations and that internet transmissions are never completely private or secure. Any data transmitted or received through by the App may be read or intercepted by others.

4.4Aitechnic Technology Solutions is providing the App to you “as is”, and you acknowledge that your use of the App is at your own risk. To the maximum extent permitted under applicable law, in no event will Aitechnic Technology Solutions be liable to you:

  1. with respect to your use of the App; and
  2. for any injury, expenses, or loss whatsoever (whether direct or indirect) to persons or property as a result of using the App, including but not limited to theft or corruption of personal information, the inability to use the App or failure or malfunction of your Device or IQlife™ Products.

4.5 To the extent permitted by law, all warranties in respect of the App, whether express, implied, statutory or otherwise, are excluded. To the extent, such warranties cannot be excluded by law but liability can lawfully be limited, liability is limited at Aitechnic Technology Solutions’s option to replacing the App or the cost of replacing the App or acquiring an equivalent replacement item.

4.6 You will at all times indemnify and keep indemnified Aitechnic Technology Solutions and its officers, employees and agents (those indemnified) from and against any loss (including legal costs and expenses on a full indemnity basis) or liability incurred by any of those indemnified arising from any claim, demand, suit, action or proceeding by any person against any of those indemnified where such loss or liability arose out of, in connection with, or in respect of any breach of the Terms by you or your use of the App.

5. Changes to These Terms

5.1 Aitechnic Technology Solutions reserves the right to change these Terms or any other policies related to the use of the App at any time by posting revisions of the revised Terms on the Aitechnic Technology website. Continued use of the App following the posting of the revised Terms will constitute acceptance of those changes by you.

5.2 Aitechnic Technology Solutions may change the App or any functions of the App at any time and for any reason without notice. If we remove a particular service or feature of the App, we may replace it with a comparable service or feature, but we are not obligated to do so.

6. Term and Termination

6.1 These Terms commence on the date you accept these Terms and will continue until it has been terminated in accordance with these Terms.

6.2 Aitechnic Technology Solutions may terminate these Terms and cancel or suspend your access to the App or a portion of the App at any time without notice if you violate these Terms. If we do, your right to use the App will cease.

6.3You may terminate these Terms at any time by deleting the App from all Devices that you have installed it on.

7. Third-Party Content

7.1 The App may contain materials such as data, documents, information, advertisements, communications, messages and links including from Aitechnic Technology Solutions or third parties, such as the manufacturers of IQlife™ Products (Content).

7.2 You acknowledge and agree that any Content and links to third-party websites may not be under our control and does not constitute an endorsement by us of those third-party web sites or any service or product offered. To the extent permitted by law, we take no responsibility for the Content, including its accuracy.

8. Intellectual property rights

8.1 Aitechnic Technology Solutions remains the owner of the App at all times and retains all right, title and interest in and to the App, including any and all intellectual property rights, including, without limitation, any patents, inventions, trademarks and copyright in the works contained in the App, and any software, design, images and text (Intellectual Property Rights).

8.2 Nothing in these Terms transfers the ownership of any of the Intellectual Property Rights subsisting in the App and Aitechnic Technology Solutions reserves all rights not expressly granted. These Terms do not grant or imply any rights to any Aitechnic Technology Solutions or a third party (including Tuya) trademarks trade names or logos. You must not exercise any of the exclusive rights of us as the owner of the Intellectual Property Rights subsisting in the App.

8.3 You grant us a royalty-free, worldwide, irrevocable and perpetual license to use and incorporate into the App any suggestions, enhancement requests, recommendations or other feedback provided by you relating to the App.

8.4 You acknowledge and agree that you will not challenge the validity of any Intellectual Property Rights.

9. Jurisdiction

These Terms are governed by the laws of NSW, Australia and each party agrees to submit to the exclusive jurisdiction of the courts of NSW, Australia in relation to any matter arising from the use of the Application

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